Privacy Policy

Last Updated: Jun 12th, 2025

1. Introduction

Welcome to Prospi.ai ("we," "our," or "us"), an AI-powered cold email SaaS platform operated by Kodeful LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service located at prospi.ai (the "Service").

Company Information:

• Company: Kodeful LLC

• Address: 30 North Gould Street, Sheridan, WY 82801, United States

• Contact: contact@prospi.ai

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, company information, and other basic registration details

• Contact Information: Business contact details you provide for lead generation purposes

• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)

2.2 Usage Data

We automatically collect information about how you use our Service:

• Platform Usage: Features accessed, time spent on platform, actions performed

• Email Campaign Data: Email templates created, sending patterns, campaign performance metrics

• AI Interaction Data: Prompts submitted to our AI features and generated content

• Technical Data: IP address, browser type, device information, and access logs

2.3 Third-Party Integration Data

When you connect third-party services:

• Email Account Integration: We access Gmail and Outlook accounts you authorize for sending emails through our platform

• Lead Database Information: Data retrieved through our lead finding and email verification services

2.4 Tracking Technologies

We use Facebook Pixel and similar tracking technologies to analyze user behavior and improve our Service.

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: Operating and maintaining the Prospi.ai platform

• Email Services: Finding, verifying, and sending emails through our platform

• AI Features: Processing your prompts to generate personalized email content

• Account Management: Managing your subscription, billing, and customer support

• Platform Improvement: Analyzing usage patterns to enhance our Service

• Communication: Sending notifications via Slack, email, or webhooks as configured

• Compliance: Ensuring adherence to CAN-SPAM Act, GDPR, and other applicable laws

4. Data Sharing and Disclosure

4.1 No Third-Party Sharing

We do not sell, trade, or share your personal information with third parties for their marketing purposes.

4.2 Service Providers

We may share information with trusted service providers who assist in operating our platform, including:

• Payment processors for billing

• Cloud hosting providers

• Analytics services

• Customer support tools

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations

• Protect our rights and property

• Prevent fraud or abuse

• Ensure user safety

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Service

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When you cancel your subscription, you retain access to your data, but no new credits are provided. We may retain certain information for legitimate business purposes or legal compliance.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information

• Request a copy of your data in a portable format

7.2 Correction and Updates

• Correct inaccurate information

• Update your account details

7.3 Deletion

• Request deletion of your personal information (subject to legal retention requirements)

7.4 Restriction and Objection

• Restrict processing of your information

• Object to certain uses of your data

7.5 Account Management

• Cancel your subscription at any time

• Modify notification preferences

• Disconnect third-party integrations

8. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Service is intended for business use and we do not knowingly collect information from individuals under 18 years of age. If we become aware of such collection, we will take steps to delete the information.

10. Cookies and Tracking

We use cookies and similar technologies, including Facebook Pixel, to:

• Maintain your session

• Remember your preferences

• Analyze platform usage

• Improve our Service

You can control cookie settings through your browser, though this may affect platform functionality.

11. Acceptable Use

Users must comply with our acceptable use policies:

• No Spam: Send only personalized, relevant emails to generate legitimate leads

• No Illegal Content: Prohibited content includes illegal materials, malicious content, and inappropriate communications

• Sending Limits: Maximum 25 emails per day per connected email account

• Account Suspension: We may suspend accounts for platform exploitation or policy violations

12. Integrations and Notifications

Our platform offers:

• Email Integration: Gmail and Outlook connectivity

• Webhooks: Custom notification endpoints

• Slack Integration: Team notifications

• Email Notifications: Platform alerts and updates

13. Subscription and Billing

• Trial Period: Free trial available with limited credits for email finding/verification

• Subscription Types: Monthly and annual plans with different feature tiers

• Google Workspace: Available for purchase with monthly billing

• Credit System: Valid email finds/verifications consume credits (no rollover)

• Cancellation: Cancel anytime with continued platform access until expiration

14. GDPR Compliance (EU Users)

For users in the European Union, we provide additional protections under GDPR:

• Legal Basis: We process data based on contract performance, legitimate interests, and consent

• Data Protection Officer: Contact information available upon request

• Supervisory Authority: Right to lodge complaints with your local data protection authority

15. CAN-SPAM Compliance

We comply with the CAN-SPAM Act requirements:

• Clear sender identification

• Truthful subject lines

• Unsubscribe mechanisms

• Physical address disclosure

• Prompt processing of opt-out requests

16. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

• Email notifications

• Platform announcements

• Website postings

Continued use of our Service after changes constitutes acceptance of the updated policy.

17. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

Kodeful LLC

• Address: 30 North Gould Street, Sheridan, WY 82801, United States

• Email: [Insert privacy contact email]

• Website: prospi.ai

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other relevant regulations. Users are encouraged to review this policy regularly for updates.